Guest Inn Lake City

Guest Score and Reviews

What "Guest Inn Lake City" clients says

Comfort
9.0
Facilities
9.5
Location
6.0
Price
6.0
3/10 Rating average Published 19 Oct 2024

"Poor"

Location Sheets were clean

7/10 Rating average Published 11 Oct 2024

"Good"

We stayed during Hurricane Milton. One of the last rooms in Florida left. The motel was completely overwhelmed with full capacity and very nervous guests but they were calm and accomodating. I had seen photos and read reviews from just a couple of years ago and my expectations were very low but I was desperate. The new owners have done a very good job renovating. The room was clean and the beds were comfortable which was above what I was expecting from previous reviews. I checked for bugs and other nasty issues. None found!! It was actually pretty nice. The microwave and fridge was above what I expected as well. This is a basic Motel but actually quite nice. I am very thankful for our stay and want to give kudos to the new owners for turning this Motel around. Well done!!

2/10 Rating average Published 11 Oct 2024

"Poor"

What breakfast?

4/10 Rating average Published 09 Oct 2024

"Disappointing"

They kept my reservation despite being booked and people wanting rooms. Easy checkout

1/10 Rating average Published 05 Oct 2024

"Very Poor"

It was conveniently located right off the interstate.

1/10 Rating average Published 28 Sep 2024

"Very Poor"

Bed bugs eating my son and I all over

9/10 Rating average Published 23 Sep 2024

"Wonderful"

Great size and location

4/10 Rating average Published 11 Sep 2024

"Disappointing"

Great location and the staff was super friendly!

10/10 Rating average Published 02 Sep 2024

"Exceptional"

The owner was kind and courteous

2/10 Rating average Published 05 Aug 2024

"Poor"

Convenient location

10/10 Rating average Published 21 Jul 2024

"Exceptional"

Very comfy beds, Manager ( Heather) very friendly and warming heart. She made sure that we had everything we needed to complete our stay here .

1/10 Rating average Published 18 Jun 2024

"Very Poor"

Nothing at all horrible staff horrible property an place

1/10 Rating average Published 20 Apr 2024

"Very Poor"

The front desk lady was amazing!

10/10 Rating average Published 30 Mar 2024

"Exceptional"

Everything was good

10/10 Rating average Published 28 Mar 2024

"Exceptional"

More than I expected not the same motel it used to be it was good

7/10 Rating average Published 27 Mar 2024

"Good"

location, price

1/10 Rating average Published 18 Mar 2024

"Very Poor"

Beds had bedbugs hundreds crawling we didn't stay

1/10 Rating average Published 10 Mar 2024

"Very Poor"

No breakfast it was a scam dirty room wouldn't refund my money

8/10 Rating average Published 04 Mar 2024

"Very Good"

The staff was amazing ..The rooms were clean and lots of space

4/10 Rating average Published 20 Feb 2024

"Disappointing"

The staff was very nice and doing their best in a motel that should be closed until renovation is complete.

3/10 Rating average Published 06 Jan 2024

"Poor"

The door lock didn't work

10/10 Rating average Published 18 Nov 2023

"Exceptional"

Staff was great very friendly

1/10 Rating average Published 14 Nov 2023

"Very Poor"

Absolutely nothing I paid online at booking.com and they accepted payment and even stated they would do late night check ins and I bòok it and arrive 30 min later at 1130pm and no one was even att check inn desk to check me in after I already pre paid on booking. I rang door bell and I called several times and emailed several times and no one would answer. After waiting there over an hour and a half trying to contact hotel desk, u finally gave up and had to pay for ANOTHER hotel nearby when i had already paid for this one and had hardly any money i had juat enough to pay for hotel number 2 amd that was it and i had mtly boyfriend my 11 year old son with me amd im 7 months pregnant and we were extremely tired they refused to honor their word and sale and kept all the money amd.refused to refund me and refused to deliver what i paid for and also refused to allow me to change my booking date or attempt to accommodate me in ANY way whatsoever. Booking.com alsonwould not credit me the money back for me to use on hotel that was available to check me in last minute. I contacted booking.com twice and they tried to contact hotel.desk.again no response. I then asked both booking.com and the hotel via email to reconsider and asked for them to offer me a resolution that was fair on account of the error was not on my end in any way. Both establishments offered nothing and have been extremely unfair and rude and completely unprofessional. I've used booking.com for years and I will now no longer. And this hotel I have not stayed with and I will not ever in the future bc I feel they basically stole from me . Why even offer your business late night and accept customers money when your check in desk and doors are closed and locked up and no employees in sight? Why take money from me and then when I arrive 30 min after booking the room there's no one around to check me in??? I feel completely ripped off and robbed.

8/10 Rating average Published 06 Nov 2023

"Very Good"

It was in a convenient location for me. The front that help was really friendly. Room was in good shape, and seems to be pretty clean

10/10 Rating average Published 03 Nov 2023

"Exceptional"

The clerk was very helpful with me and my wife both of are disabled

Guest Inn Lake City

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